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We are very pleased to see how well the AnswerNet-TelePartners Team has worked for us based on our needs and wants, all the while providing great customer service.

We appreciate AnswerNet-TelePartners flexibility when change or add-ons are needed within our campaign, as well as the dedication from the AnswerNet-TelePartners Team to help CHIRONEX grow within this project.

The Outbound Agents have worked hard in representing CHIRONEX on our behalf with great care to keeping the image we wish to represent to potential new clients, providing us with great results. From
customer service to reporting cost, CHIRONEX is proud to be in a partnership with the AnswerNet- TelePartners team.

We will most certainly keep AnswerNet-TelePartners in mind for any other Outbound Calling campaigns that may come! As for now, we will continue working with the AnswerNet-TelePartners Team on our current project.

We appreciate the hard work and the efforts made! We are looking forward to continuing our working relationship.

Best Regards,

Mina Keriakos - Product Manager

Tel.: 1-877-742-0162 ext. 23
Cell: 613-263-2833
Fax: 1-866-400-9043
5459 Canotek Road, Unit 6
Ottawa ON K1J 9M3 Canada


Wednesday, March 09, 2011
Subject: Reference Letter

We have been one of AnswerNet - TelePartners longest standing clients.

We are a small real estate company and have had AnswerNet - TelePartners answering our business lines for over 15 years now.

We love that personal feel when there is a live person answering our phone lines. Even though it's an answering service, people feel like they are getting the personal touch.

We are absolutely thrilled with their service. It takes so much work off of us as we are extremely busy and in most cases on the road, to have them answer our business lines, receive and send our daily messages and make and confirm appointments for house viewings, doing so as efficiently and courteously as we could expect.

Customer service is bar none the best, you really feel like they want to do the absolute best to help with your business.

Georgina Kasmetis, Broker of Record

Friday July 24, 2009
Answernet – Telepartners
5429 Dundas St West, 2nd Floor
Toronto, ON M9B 1B5

To whom it may concern

Harris Broadcast Communications Division, formerly Leitch Technology Incorporated has dealt with Answernet – Telepartners since 1997. During which time they have provided our business and our customers with excellent support throughout the years we have been in using them. Their contribution has been a major factor in our ability to handle our customers 24/7 on a worldwide basis. They have continued to work and evolve in meeting our business and customers needs as we expand, while offering constructive feedback in areas that require attention. Their staff are friendly and courteous, bringing proficiency with every request handled, I can confidently recommend Answernet - Telepartners as a solid and reliable partner, and a true professional in their field.

Sadeek (Sid) Mohamed
Customer Service Supervisor - Toronto
Harris Corporation, Broadcast Communications Division

Populardemand, Inc. John Messner - Managing Director - March 17, 2009.
"I am writing to let you know how pleased we have been with your handling of our Client’s SlimForce 7 test campaign. I was impressed by your team ‘s performance and high level of professionalism. Everything from meeting deadlines to your excellent upselling performance made a major contribution to the success of our program.

We will look forward to the program roll-out and ramp-up as well as increasing your role to include customer service and more data entry. Again, thanks for your good work for our clients.

I would be happy to serve as a reference for you at any time and have already been pleased to recommend you to another potential client.

Thanks again for all your good work!"

Canadian Tourism Commission - Oliver Martin, US Leisure Marketing

"Since January 2002, TelePartners has been the principle service supplier for the Canadian Tourism Commission’s US Consumer response operations. During this time, TelePartners has demonstrated professional service and a dedication to our business.

Thank you for all the efforts of your people and your support throughout these two years. We have been extremely satisfied with you high level of service"

Danier Leather - Kevin Strachan (Vice President)

"As always, we are pleased to provide you and your team a reference letter, after all you've earned it.

Since we launched our website ( in the Fall of 1999, TelePartners has consistently provided quality telephone and web chat support and service, that has provided tremendous value for money based on your understanding and accurate interpretation of our business needs. You consistently listen and respond, showing initiative and leadership in your field.

As well as the consistency and quality of service provided, we appreciate the responsiveness and accurate followup on the inevitable unexpected or difficult customer situation.

We have no trouble in recommending the entire TelePartners team and sharing our positive experiences with potential clients. Should anyone be looking for additional information or have questions, please do not hesitate to refer them to me directly." - Cecilia Findlay (Director, Sales & Distribution)

"This letter, is long over due, on behalf of Canada, Inc. I am pleased to express our thanks, in writing, for the great service that TelePartners has been providing for The Company,(formerly Sienna Software) since 1998.

In the last few months there has been an increase in the volume of calls and yet the level of service from the TelePartners' Team has continued to be top notch. We are very impressed with the quality of service being provided as well as the accuracy of the orders being processed. The "cando" attitude of the staffers at TelePartners is a major contributing component of the success enjoyed to date

Your Efforts are much appreciated by everyone here at Canada, Inc. We would certainly not hesitate to recommend TelePartners to anyone seeking call centre services."
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